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DatingBuzz Namibia - Frequently Asked Questions

30.05.2019 3 Comments

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DatingBuzz Namibia provides a safe, secure and anonymous way to find and communicate with people of your choice. In a nutshell, you choose a username a screen name or alias and set up a profile describing yourself and the type of person and relationship you are looking for. You can view other people's profiles by searching the site and, in turn, they can view your profile. When you find someone that interests you, you can send a message via the site to their username. The message is sent to their email address from your username - your real name and email address are never shown.

You can search the site without setting up a profile. However, to view full member profiles you need to become a member and set up a profile. Remember, it's free to become a member. To set up a profile you simply need to become a free member; it is only necessary to become a paying subscriber when you, for example, want to send messages to other members.

We have changed the definition of online dating! A real dating is only happening when two relevant people meet in real world. And, we are following this seriously Find the best partner within your city. You find us, finally, and you are already in love. More than around the world already shared the same experience and uses our system.

If you are not yet a member, start by joining DatingBuzz Namibia for free. If you're already a member, just click on Edit Profile. Go to Account Details and follow the edit instructions. Go to Edit Profile and follow the edit instructions. If you've joined DatingBuzz Namibia more than 30 days ago, or if you have an active subscription, you will be able to hide your profile.

Go to the Settings page of your profile and change 'visible' to 'hidden'. Note that you can switch this back to 'visible' at any time if you so wish. From the moment you complete your profile on one of our services, our aim is to help you find as many other people as possible that match the type of person you are looking for.

This means that as well as being able to see members of DatingBuzz Namibia, you may also have access to other member profiles from other carefully selected Network Services and vice versa.

You can find details of these services Network Services. Remember, our two-way matching process helps all of our members select suitable profiles, so even though yours may be seen by other users of the services listed, generally they will only see your profile if you both match what you are jointly looking for.

Bear in mind that any mail or correspondence you receive through our system will always appear in your profile inbox in the normal way irrespective of which service the sender is a member of. Please note, for security reasons your log in details will only work on the service you originally joined. For further information on how we protect your Personal Information such as your full name or contact details, please refer to our Privacy Policy.

Go to the Account Details page of your profile, click the 'Delete My Profile' link at the bottom of the page. NB: This process cannot be reversed and will completely delete all your details on the site.

If you are a subscriber and have time left on your subscription, it will be deleted with your records and cannot be refunded or applied to other future profiles. If you are not sure about this, we recommend that you simply hide your profile.

Go to My Photos and follow the guidelines for uploading photos. All newly uploaded photos must be checked and approved by our support staff before they become publicly visible. The same is true of existing photos if you change your main profile photo.

Photos are usually checked within 24 hours of upload, but this may be longer at times of high demand, and on weekends when we have fewer staff on duty. Your photo must be less than kB, but there is no restriction on the dimensions of the image you upload.

We will automatically resize it if it is too large. Please refer to the detailed instructions in Photo Help. Your photo may be deleted if it does not comply with our technical requirements, is obscene or is a picture of a celebrity or other copyrighted material such as cartoon pictures. While viewing the profile of the person you want to invite, select More From the options displayed, select 'Invite to view Invitation-Only photos'.

For a quick and basic search, use the Basic Search. You can do a more detailed search with Advanced Search. In addition, we offer a wide range of options for you to find people. Discover your matches, fans or people who've viewed your profile in Connections or see who's new, online or celebrating their birthday in the Find section. Using the Username Search page in the Find section, enter the other person's username or part of their name and click 'Go'.

You are most probably making your search criteria too narrow. Try relaxing your requirements a bit, e. If you are looking for a blonde, blue eyed 21 year old, non-smoking female living in Outer Mongolia who wants children, chances are you will not get many results! Matches are other members whose profiles meet the criteria you specified in your My Ideal Match page when you set up your profile.

Our matching engine performs two-way matches, so members will only appear in your match list if your profile also meets the criteria they specified for their matches. Make sure your profile is as complete as possible and that your desired partner details are not too open. For example, if your desired partner is a female aged between 18 and 80 living anywhere in the world matching will not work well for you.

The trick is to find the right balance between too open a match and too narrow a match. As well as the profile details you specify for a match you have the option to rate how important each detail is. Simply select the heart icon to add someone as a favourite.

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In search results, you'll find it next to the envelope icon. While viewing a profile, select the heart icon below the person's profile photo and username. Select the same icon if you want to remove someone from your favourites. Knowing when someone last logged in is very useful when you look at their profile. If you're on a PC, this will automatically display. Yes you can. While viewing your Fans or Matches page, simply click on the cross 'X' at the top right corner of the profile displayed.

Simply select the 5 stars in a member's profile. To view profiles you've rated or added a note to, go to Notes or Ratings in the Connections section. Follow the same steps as you would rate or add a note by selecting the 5 stars in a member's profile. To remove a rating, select the 'Clear rating' link and save.

From search results or while viewing someone's profile, select the message envelope icon. Type your message and hit Send.

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The message sent to the other member will only contain your username, your message and brief instructions telling them how to reply. See our privacy policy for further details. The easiest way is to follow the link provided in the email you received.

That will take you directly to their message. Remember, unless the person who sent you the message is a premium subscriber, you will need to be a subscriber to reply. No, you will receive messages even if you are not a subscriber. However, unless the person who sent you a message is a premium subscriber, you will need to be a subscriber to reply.

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We suggest you set up a free Web-based mail account with a service such as Outlook and use this email address in your profile. Note that there is a potential down side to using free email services.

Some of them disable your account if you do not check it regularly. In that case the emails other members send to you will be lost and, if we receive several consecutive bounces from your address, we may hide or remove your profile.

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Blocked members are not able to send you any messages. You can remove this block at any time.

When a message has been sent, one tick will display with the time stamp. Once it's been read, two ticks will display. We do not have an option to permanently delete messages. Instead, use the Archive option to remove or hide messages you no longer want in your recent messages. To archive a message, select the Archive Conversation option under More From the main messages page, select the cross icon to the right of each conversation listed.

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Messages that have been archived is visible under Archived messages and can be restored to recent messages by following the same steps above. We offer a range of competitive subscription packages, please visit our subscribe section for details. Credit card payments are processed using our WorldPay card-processing gateway. WorldPay is one of the largest and most respected global card processing companies.

All your card details are encrypted for maximum security whilst travelling over the Internet. Further, no credit card details are stored anywhere on our site. Payments will be shown as a purchase from Dating Lab Ltd. Yes, if you subscribe using a credit or a debit card, then you will be re-billed at the end of your first subscription period.

However, if you purchase a subscription as a gift for someone, pay using an alternative method, or cancel your agreement before your renewal date, then you will not be re-billed. Should you wish at any time to cancel the automatic renewal of your subscription, simply go to the Status page and click on the cancellation link. You can find out more about the automatic renewal by clicking here.

No, unused portions of a subscription are generally not refundable. Deleting your profile will result in your unused subscription being lost. You will however need to subscribe again if you want to activate your subscriber benefits again. You may be asked for an additional level of authentication called MasterCard SecureCode or Verified by Visa depending on your card type. With a standard subscription, anyone you contact must have their own subscription in order to reply to you. Whereas, with a premium subscription, anyone you contact is able to reply to you for free, even if the person doesn't have a subscription of their own.

Blocked members cannot see your full profile and will not be able to contact you. If another member's behavior is giving you cause for concern or if someone's being downright abusive, please let our Support Team know by selecting the 'Report Abuse' option in the More All complaints are treated in the strictest confidence and could result in, amongst other things, the suspension or deletion of the offending member's profile.

We want to ensure that we provide you with a safe and secure dating community. Knowing that you're communicating with another member who has verified their mobile number helps add a level of trust. Click on the Verify button in the My Account section of your profile and follow the easy instructions. We'll send you a text message with a 6-digit verification code to enter in the field provided. We do not charge for verification. If your mobile provider bills you to receive text messages, a charge may apply.

If you tried sending the text message multiple times and still did not receive the verification code, you could try the following: Make sure you're in an area that has strong network coverage. Confirm that your mobile number is able to receive text messages. Wait a few minutes. Text message delivery can be delayed in densely populated areas if the mobile network infrastructure isn't well maintained. Consider verifying your mobile number on another day - it's possible that your mobile network may be experiencing transmission problems.

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Once you log in with your normal username and password, you will see the familiar DatingBuzz Namibia branding and logo. With the TDL Connect app, you get instant notifications whenever someone sends you a message or shows interest in your profile.

You'll never have to miss out on a new fan or new message again.

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To log in to TDL Connect, first log in as per normal on the web and reset your password on the Account page of your profile. Once you've reset your password, you'll be able to log in to TDL Connect using your username and new password.

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While logged in via TDL Connect app, manage your notification settings on the Settings page in the profile section. The following instructions apply to subscriptions purchased with a Google Play app store account. From your computer: Go to play. Select TDL Connect. Click Cancel Subscription.

Important: Uninstalling an app will not automatically stop your subscription. You must cancel your automatic renewal to end your subscription.

If you uninstall the app without cancelling your subscription, you will still be charged. From your computer: Open iTunes You will need to be signed in. You will be asked to enter your password. In the Settings section, click Manage displayed on the right of Subscriptions.

Choose TDL Connect. All rights reserved. DatingBuzz Namibia. Log in. Username or Email Address :. Stay Logged In. Forgotten Password?

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Log In. Log in with Facebook. Connections First Impressions The quickest way to connect with others. Matches Find out who you match with. Forgotten Password? Log In. Log in with Facebook.

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Connections First Impressions The quickest way to connect with others. Matches Find out who you match with. Profile Views See who's viewed your profile and whose profiles you've viewed.

Favourites View the members you have favourited.

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Fans View members who have favourited your profile. Mutual Fans Find out if any of the members you've added as a favourite is also a fan of yours. Find Search Discover people by performing a basic or an advanced search.

New View our newest members. Online See who is currently logged in. Popular View the most popular profiles.

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Gallery View members who have recently uploaded a photo. Modified View the most recently modified profiles. Birthdays Find people whose birthday is today. Username Look up members by their username.

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Keyword Search for profiles containing a particular word or phrase. Menu Subscribe Rates Everything you need to know about our subscription prices. Subscribe Now Choose a subscription from a range of options. Gifts Information about buying subscriptions as gifts for other members.

Subscription Status Information on your current subscription status and your subscription history.

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